发布时间:2022-09-12 19:31:33来源：互联网
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英文投诉信讲究格式，正如我们的信件也有格式要求一般。
一、 投诉信即在日常生活中或商务活动中对所遇到的困扰，恶劣的服务态度，劣质的产品等向对方或有关单位提出投诉，抗议和改进的建议。
二、 投诉信包括以下三个部分：
1. 开头：自我介绍，说明投诉对象及内容，表明本信的目的和要求。 常用的表达法有：
I am writing to you about…which I received/bought…
I am going to complain about…
I am sorry to have to return with this letter…which I received/bought…
2. 正文：说明情况，讲清厉害，分析利弊。告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。
常用的表达法有“
When we checked…, we noticed…
When I took …out of the bag and examined …closely, I found… When I unpacked …and tried to use it, it did not work.
In view of the inconvenience that it has caused, I feel you should…
If you can’t give me a satisfactory answer, I will complain it to the Consumer Association.
3. 结尾：表达希望问题得到快速恰当解决的强烈愿望，希望尽快得到满意的答复。
4. 常用的表达法有：
Please let me know what you intent to do in this matter.
I am returning … under separated post and look forward to receiving a full refund of …
Hope you will improve…
I sincerely hope such things will never take place again.
Dear Sir or Madam：
With reference to our order No. W98，the 120 computer sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile，we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely，
Li Yang
Dear Sir or Madam：
I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester， as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommate‘s inconsiderate behavior. For one thing， his friends are constantly visiting him; for another， he regularly holds noisy parties.
To solve this problem/surmount this difficulty/improve this situation/crack this hard nut， I hope to draw the attention of the authorities concerned. I am sure you will aGREe that the only solution for me is to move into a room of my own. Therefore， I would be grateful if you could find a single room for me， preferably not in the same building but as near to the college campus as possible.
Yours sincerely，
Li Yang
【内容提示】
假如你是市一中的学生，名叫王红。你要向本市一家报刊编辑(editor)写封信，反映你校受污染的问题，呼吁有关部门采取措施，保护环境，防止污染。请你用下面的素材写100词左右的一封信。
你校位于山脚下，一条小河从旁边流过，院内树木四季常青，鲜花争艳，景色美似花园。但两年前，附近建起一家化工厂，排出大量污水、废气，造成校园污染，严重影响了师生健康。请有关部门出面解决这一问题。
【作文示范】
School Polluted
No. 1 Middle School
March 5, 1997
Dear Editor,
Our school lies at the foot of a mountain with a small river passing by. It used to look like a beautiful garden. There used to be green trees and all kinds of flowers in our school yard all year round.
But great changes have taken place since a chemical works was built near our school two years ago. It produces poisonous gases and pours a large amount of waste water into the river. The terrible pollution has done great harm to us students and teachers as well as to the surroundings. It"s time for us to take steps to protect our surroundings and prevent them from being polluted. Yours ever,
Wang Hong
【写法指要】
投诉信(letters of complaint)通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门，揭发产品质量的低劣、服务态度的糟糕，抱怨不应出现的情况或问题等，以求得解决的信件。写投诉信要实事求是地把问题讲清楚，态度要冷静，做到有礼貌，不能恶言伤人。
这封信的作者用的是对比法，先写学校的地理位置和原先学校的优美环境，后写化工厂建起后对学校造成的污染，最后提请报界呼吁保护环境的问题。写得有理有据，令人信服。 英文投诉信怎么写
投诉信结构公式
右上角：日期
左上角：称呼
正文：
第一段：表明自己的身份，说明写信目的，因何事投诉何人或机构。
第二段：具体阐述投诉的内容和投诉的理由。
第三段：提出解决建议并期望尽快解决，表示感谢。
右下角：署名
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